Cases
Deployed AI is not a theory. It is an architecture that has been proven in production.
- Consumer brand · SupportTurning support from a cost centre into a market-sensing functionSupport conversations already contain market signal. The hard part is reading it at scale, and making sure what you find actually reaches a decision.+134%Cross-team follow-through on flagged issues
- Supply chain · RiskOrder-source review: from reviewing everything to managing exceptionsThe review process was heavily manual, the inputs were fragmented, and peak-period backlogs turned directly into lost orders. The fix was not more reviewers.-57%Review headcount required
- Retail · OmnichannelOmnichannel inventory and marketing: improve sell-through, not discountsOnline and offline data lagged each other, clearance leaned on deep bulk discounting that damaged both brand and margin, and conservative buying produced stockouts and dead stock at the same time.+17%Margin on end-of-season clearance
- Automated warehousingWarehouse scheduling that balances SLA, throughput and energy costScheduling a large automated warehouse on turnover alone ignores how much equipment dynamics and tariff structure move the actual cost.-24%Peak-season system electricity cost
- Food service · Supply chainCentral kitchen: from managing quantity to managing quality and food safetyPrep accuracy, ingredient quality control and procurement cost are where multi-site food service hits its margin ceiling — and conventional practice tracks quantity while ignoring quality.-28%Dry goods inventory loss rate
- Logistics · DistributionUrban delivery fleets: demand forecasting, dynamic routing and order consolidationB2B ordering patterns vary sharply in both frequency and size, and dispatch built on manual planning and driver experience could not carry the growth.100% → 146%Distance delivered per unit of fuel
Figures reflect relative change before and after implementation, presented in de-identified form under client confidentiality terms.
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